At The Biskery, we are committed to protecting and respecting your privacy.
The following Privacy Policy details information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.
Please read the following carefully to understand our views and practices regarding your Data and how we will treat it. This covers, but is not limited to, our Website and Newsletters. By using our website or other properties you consent to the collection and use of the information you provide to us, as outlined in this Privacy Policy.
We may change this Privacy Policy from time to time and without notice, so make sure you check back occasionally.
If we change our Privacy Policy, we will publish those changes on this page. If you have any questions or concerns about our collection, use or disclosure of your personal information, please contact us at hello@thebiskery.com
The Biskery is the trading name used by The Biskery Ltd, whose Head Office is: 107 Harehills Lane, LS8 4DN, Leeds, UK. Our website address is https://www.thebiskery.com
Your personal information is confidential. We’d like to assure our customers that we do not share your personal information with any other parties. We do not sell, trade, or rent users’ personal identification information to others. Your name, address, payment information and email address is only used for transactions, shipping, and the communication of your order.
If users decide to subscribe or opt-in to our mailing list, we may occasionally send a newsletter a few times a month to announce new products, sales or events of interest to customers, but customers can opt-out at any point at the bottom of our newsletters.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Collection and use of personal information
Personal information means any information that may be used to identify you, such as your name, title, phone number, email address, or postal address.
Browsing our website
In general, you can browse The Biskery's website without giving us any personal information. We use several products to analyse traffic to our website in order to understand our visitors’ needs and to continually improve our site for them, such as Google Analytics. We collect only anonymous, aggregate statistics. There are some services on our website that require you to be registered. For example, to receive our newsletter or purchase products from our online store. As part of the registration process, we collect your personal information. We use this information to send you newsletters if you’ve opted-in to receive them, and to fulfil orders from our shop. We will never sell, rent or trade email lists with other companies and businesses for marketing purposes.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Shopify
Our store is hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify's data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment
We accept PayPal, Amazon and Shopify payments. This means that we do not directly store or handle any of your card information on our site.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Links
Our articles may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. When you click the links on our website, they may direct you away from our site.
But even if you stay on our website these websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
Website Content & Copyright Notice
All of the content on this site (unless otherwise specified), including but not limited to photographs, poster designs, graphics, layout and the design of this website are the exclusive property of The Biskery and may not be distributed, downloaded, modified, published or reproduced without our prior written approval or appropriate credit. No right, title or interest in any downloaded materials are transferred to you as a result of downloading any parts of this website.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. Please email hello@thebiskery.com
This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Social media and other platforms
We use social media and other similar platforms such as Instagram or Facebook to interact with our customers. When this happens you will have a direct relationship with these platforms and agree to their terms of use. We only have information that you have agreed for us to access through these platforms. We are not responsible for these platforms and how they manage your data. Should you have any privacy-related questions please contact them. If you have any questions about our social media activity please contact us at hello@thebiskery.com
Newsletters, competitions & marketing preferences
You can subscribe to our newsletters and marketing materials websites and other channels and this includes entering competitions through, or subscribing (opting-in) to receive information from us through other channels.
You can always unsubscribe to our newsletter or marketing materials at any time, by clicking the unsubscribe link at the bottom of any of our newsletter emails.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to hello@thebiskery.com